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||">Jace Brendle - Easy Marketo integration with Marketo ||" class="feed-item-text-short-desc multi-line-to-fix">I a Marketo admin, not SalesForce, and a year after we integrated Marketo with SalesForce I've been very impressed. We had been using Marketo for two years before purchasing and integrating with SalesForce. There were some modifications and custom fields we created in Marketo that needed to be replicated or replaced when we moved to Salesforce, but I a Marketo admin, not SalesForce, and a year after we integrated Marketo with SalesForce I've been very impressed. We had been using Marketo for two years before purchasing and integrating with SalesForce. There were some modifications and custom fields we created in Marketo that needed to be replicated or replaced when we moved to Salesforce, but with the way the connection is designed, most of that process was fairly seamless. Syncing Marketo programs with SalesForce campaigns makes reporting easy and provides a clear picture to out outbound calling staff. The Marketo SalesInsights feature is an excellent tool that can be utilized by sales to help prioritize and track leads as well as gather deeper information on a lead/contact or account. …More ||">Nov 20, 2015 at 9:50 PM · Comment · Like · Report Abuse ||">Valerie Armstrong - Marketo/SFDC Integration is Great, Not Perfect ||" class="feed-item-text-short-desc multi-line-to-fix">I have used Marketo and Salesforce together at two companies, and the integration is extremely powerful between the two systems and the features work well together. Whether it be developing a new project or workflow or troubleshooting an issue, I am able to work easily between the two systems to get the job done. However, the integration with I have used Marketo and Salesforce together at two companies, and the integration is extremely powerful between the two systems and the features work well together. Whether it be developing a new project or workflow or troubleshooting an issue, I am able to work easily between the two systems to get the job done. However, the integration with SFDC Custom Objects isn't ideal. If you are a company that utilizes SFDC Custom Objects heavily and want to utilize them in your marketing, be prepared to budget development time with someone internally, Marketo Services or a Marketo Launchpoint Services Partner. …More ||">Nov 20, 2015 at 11:04 AM · Comment · Like · Report Abuse ||">Dan Prokop - Great integration ||" class="feed-item-text-short-desc multi-line-to-fix">We're an SMB, and we've been very pleased with Marketo's Salesforce integration. It was easy to set up, and Marketo's notifications give me the confidence that the two systems are working well together by alerting me of any sync issues. We added Marketo only 5 months after implementing Salesforce, so that may be a unique case that made it easier We're an SMB, and we've been very pleased with Marketo's Salesforce integration. It was easy to set up, and Marketo's notifications give me the confidence that the two systems are working well together by alerting me of any sync issues. We added Marketo only 5 months after implementing Salesforce, so that may be a unique case that made it easier for us to avoid issues. Whenever we add fields in Salesforce, it appears and syncs in Marketo. By using Marketo, we've automated many processes that allow us to more easily manage leads and customers. The only limitations that we've experienced were based on only having the base Marketo package (Spark), but we've learned to work around it until we can upgrade. …More ||">Nov 19, 2015 at 7:18 PM · Comment · Like · Report Abuse ||">Nirupama Raghavan - Marketo and Salesforce is an awesome win for both Marketing and Sales! ||" class="feed-item-text-short-desc multi-line-to-fix">Marketo MAP integrates smoothly into Salesforce providing marketers the ability to effectively score and nurture leads till they are ready to buy. Sales is able to utilize Marketo templates to further their prospecting efforts. ||">Nov 19, 2015 at 4:44 PM · Comment · Like · Report Abuse ||">Heather Sullivan - Automate and RUN ||" class="feed-item-text-short-desc multi-line-to-fix">Since I've started working in Marketo daily, I'm utilizing email, nurture, RTP and loving it. There is a learning curve, but the wealth of information and insigh available in invaluable. The SFDC connecter works really well, but for us, is a bit more of a manual process based on our historical tracking process. ||">Nov 19, 2015 at 2:17 PM · Comment · Like · Report Abuse ||">Amanda Wolff - Great for customization and because of the launchpoint ||" class="feed-item-text-short-desc multi-line-to-fix">My business is a cross-sell model. The customizations and the integrations with their launch point partners helped us achieve our objectives. ||">Nov 19, 2015 at 1:45 PM · Comment · Like · Report Abuse ||">Marketo Syncronization - Simply the best Marketing Automation Platform ||" class="feed-item-text-short-desc multi-line-to-fix">Marketo dwarfs all other MAP systems in terms of functionality and integration capabilities. ||">Nov 19, 2015 at 1:38 PM · Comment · Like · Report Abuse ||">Adam Vavrek - Efficient Marketing with Marketo ||" class="feed-item-text-short-desc multi-line-to-fix">Marketo is well-suited for large companies with huge lead databases. The tool takes some on-boarding but is fairly intuitive and has an outstanding support team and community (much better than the other MAPs out there). We have many uses for Marketo in the marketing department, including: email marketing, campaign management, segmentation, lead Marketo is well-suited for large companies with huge lead databases. The tool takes some on-boarding but is fairly intuitive and has an outstanding support team and community (much better than the other MAPs out there). We have many uses for Marketo in the marketing department, including: email marketing, campaign management, segmentation, lead analytics, lead scoring, data manipulation, and leading nurturing. Marketo makes it easier to show ROI on our marketing campaigns and it has allowed us to become a lot more efficient as a team when it comes to email marketing and cloning campaigns. Their reporting features are good but could be more robust. They've made good strides lately especially regarding subscribing to Smart Lists. …More ||">Nov 19, 2015 at 12:58 PM · Comment · Like · Report Abuse ||">CFO Production - Improving sales insights with Marketo ||" class="feed-item-text-short-desc multi-line-to-fix">Marketo integration has provided my sales team great information into the interest of their contacts with potential opportunities. Marketo is an amazing high end marketing tool that allows us to leverage our understanding of our customers and better position offers and opportunities to them. Thus allowing our sales team to continue those Marketo integration has provided my sales team great information into the interest of their contacts with potential opportunities. Marketo is an amazing high end marketing tool that allows us to leverage our understanding of our customers and better position offers and opportunities to them. Thus allowing our sales team to continue those individuals towards a sale. …More ||">Nov 19, 2015 at 10:32 AM · Comment · Like · Report Abuse ||">William Maxwell - Marketo Integration ||" class="feed-item-text-short-desc multi-line-to-fix">Overall Marketo provides a solid integration with Salesforce. There is a bit of a learning curve with data flow. It is very important to understand what rules or processes will be affected before proceeding. We primarily utilize campaign features in addition to record synch, and have found it to be extremely beneficial to date. Marketo scoring Overall Marketo provides a solid integration with Salesforce. There is a bit of a learning curve with data flow. It is very important to understand what rules or processes will be affected before proceeding. We primarily utilize campaign features in addition to record synch, and have found it to be extremely beneficial to date. Marketo scoring models have also been extremely helpful in prioritizing our leads as they move to Salesforce. …More ||">Nov 19, 2015 at 9:49 AM · Comment · Like · Report Abuse
||">Stephanie Locke - So far so good! ||" class="feed-item-text-short-desc multi-line-to-fix">The install was easy. Our team loves the visibility and especially having the Sales Insight tab available in Salesforce. The only issue we have had is that one of the field mappings that is created by Marketo when you download the app was creating error messages that weren't allowing a sync. Once I found it and could disable the field in the The install was easy. Our team loves the visibility and especially having the Sales Insight tab available in Salesforce. The only issue we have had is that one of the field mappings that is created by Marketo when you download the app was creating error messages that weren't allowing a sync. Once I found it and could disable the field in the Marketo Sync, everything ran smoothly. …More ||">Jul 13, 2015 at 11:32 AM · Comment · Like · Report Abuse ||">Randy Elam - Sales Insight Outlook Plugin - Installation Issues ||" class="feed-item-text-short-desc multi-line-to-fix">Marketo Sales Insight is written is such a way you must either make your users a local administrator on their machine to install/upgrade the product (a major security risk) - or have an administrator coordinate with each user a time to work with them to grant the administrative rights at install time - going to each machine and user It cannot be Marketo Sales Insight is written is such a way you must either make your users a local administrator on their machine to install/upgrade the product (a major security risk) - or have an administrator coordinate with each user a time to work with them to grant the administrative rights at install time - going to each machine and user####It cannot be pushed with automation tools to the users machine - and of course you must be logged in as the user to the machine and have access to their email. It must be manually installed and upgraded. Seems pretty archaic in this day and age. …More ||">May 08, 2015 at 10:27 AM · Comment · Like · Report Abuse ||">KC Backofen - Powrful Marketing Automation & CRM Tools ||" class="feed-item-text-short-desc multi-line-to-fix">I have used Marketo and Salesforce for about 3 years now. Both are very user friendly, intuitive, and work well together to get great insight on the sales cycle. Marketo simplifies the process of prioritizing marketing channels and leads. ||">Dec 16, 2013 at 10:52 AM · Comment · Like · Report Abuse ||">Sara Ayoub - Superior visibility with Sales Insight ||" class="feed-item-text-short-desc multi-line-to-fix">This tool aligns marketing with sales and provides transparency into lead activity. Allows for prioritization of leads and development of a more strategic approach. A must have, user-friendly application! ||">Dec 13, 2013 at 5:18 PM · Comment · Like · Report Abuse ||">Carla Thomas - Self-sufficient Sales with Sales Insight ||" class="feed-item-text-short-desc multi-line-to-fix">Sales Insight is a great solution for sending real-time updates to Salesforce users on the marketing activities that their leads/contacts are responding to -- great for marketers that want to spend more time on program execution and less on answering: "What email did you send?", "What asset did they click?", "Why did their score change?", "Can you Sales Insight is a great solution for sending real-time updates to Salesforce users on the marketing activities that their leads/contacts are responding to -- great for marketers that want to spend more time on program execution and less on answering: "What email did you send?", "What asset did they click?", "Why did their score change?", "Can you add this person to your campaign?"... All provided through the Sales Insight window on the SFDC record without having to create custom fields/objects to house the same data. …More ||">Dec 10, 2013 at 4:02 PM · Comment · Like · Report Abuse ||">Meirav Leibowitz - Best sales insight tool out there! ||" class="feed-item-text-short-desc multi-line-to-fix">Our sales reps LOVE Marketo's Sales Insight in SFDC. They rave about the information they have access to and how simple it is for them to view their best bets and anonymous visitors. Great tool and none of Marketo's competitors have anything similar that's this robust and easy to use. ||">Dec 02, 2013 at 1:34 PM · Comment · Like · Report Abuse ||">Josh Hill - Give Sales what they need to create conversations that matter ||" class="feed-item-text-short-desc multi-line-to-fix">I've installed MSI and trained sales teams at a few firms now. MSI works very well and delivers the right information on scoring, campaigns, and website behavior. When a rep uses this tool to shape conversations, they do very well. When a rep just refuses to modify their habits, they miss out. I was at a firm where the Sales people were ASKING I've installed MSI and trained sales teams at a few firms now. MSI works very well and delivers the right information on scoring, campaigns, and website behavior. When a rep uses this tool to shape conversations, they do very well. When a rep just refuses to modify their habits, they miss out.####I was at a firm where the Sales people were ASKING for the data MSI provides and I couldn't do it without Marketo. I can only imagine how much better that team could have done with MSI.####I only gave it 4 stars because there are some missing reporting features that would help Marketers. …More ||">Nov 10, 2013 at 5:31 PM · Comment · Like · Report Abuse ||">Shauna Bradley - Taking sales and marketing alignment to a whole other level! ||" class="feed-item-text-short-desc multi-line-to-fix">I love the insights this app gives to sales and as a marketer I love that I can customize it so our sales people only see what they need to see in regard to the use of Interesting Moments. Awesome app! ||">Nov 06, 2013 at 12:33 PM · Comment · Like · Report Abuse ||">Alden Dale - A must if you use Marketo ||" class="feed-item-text-short-desc multi-line-to-fix">Before we pushed Sales Insight to our sales team, I was constantly getting emails about "Why did this lead convert?" or "Which web pages did this lead view?" from our sales team. With Marketo Sales Insight the sales team has the dashboard data about each lead they are reaching out to, to learn more about the lead and see what efforts marketing Before we pushed Sales Insight to our sales team, I was constantly getting emails about "Why did this lead convert?" or "Which web pages did this lead view?" from our sales team.####With Marketo Sales Insight the sales team has the dashboard data about each lead they are reaching out to, to learn more about the lead and see what efforts marketing exerted to get the lead into their queue. ####I know we don't use the plugin to the fullest extent of its capabilities (email templates are sitting there gathering dust...) but I'm sure when I put the time into setting it up, it will be great.####The lead hottness and urgency fields are a bit tricky to set up effectively. Its a cool idea, but despite spending time trying to dial them in, they just don't seem to be reflecting useful info for our sales team to start using them. …More ||">Nov 05, 2013 at 4:27 PM · Comment · Like · Report Abuse ||">Mari Anne Vanella - Sales Insight Helps Sales Reps to Be In the Right Place at the Right Time ||" class="feed-item-text-short-desc multi-line-to-fix">Sales Insight helps sales teams to have visibility of prospects that are actively engaging with you. That level of real-time data hasn't traditionally been available and deals were lost because of it. Having Sales Insight for your team will help reps see when someone needs outreach to keep the momentum going and further the relationship to Sales Insight helps sales teams to have visibility of prospects that are actively engaging with you. That level of real-time data hasn't traditionally been available and deals were lost because of it. Having Sales Insight for your team will help reps see when someone needs outreach to keep the momentum going and further the relationship to revenue. It's intuitive for reps, not overcomplicated or hard to learn--and the benefits for the team are huge. …More ||">Nov 04, 2013 at 6:39 PM · Comment · Like · Report Abuse
||">Ryan Bilak - Easy to set up and use ||" class="feed-item-text-short-desc multi-line-to-fix">Super easy to set up and use. We do a ton of different types of workflows in HubSpot, and being able to easily funnel leads into specific lists/reports in SFDC makes communication between Sales and Marketing much easier than having to have daily meetings, upload spreadsheets, and figure out what needs to go where. ||">Nov 09, 2015 at 1:41 PM · Comment · Like · Report Abuse ||">Megan Tobin - Easy peasy and really adds value for our sales team ||" class="feed-item-text-short-desc multi-line-to-fix">I'm confused by comments that say the integration is hard. It's as straightforward and easy peasy as it gets. Now, you do have to map fields, so if your SFDC is a mess, it won't be straightforward. Like anything, you need to plan a little! But otherwise, this marketing girl has done 2 integrations now at 2 different companies and it's been painless I'm confused by comments that say the integration is hard. It's as straightforward and easy peasy as it gets. Now, you do have to map fields, so if your SFDC is a mess, it won't be straightforward. Like anything, you need to plan a little! But otherwise, this marketing girl has done 2 integrations now at 2 different companies and it's been painless.####The Hubspot data in the SFDC record has really been a bonus for our sales team- they love seeing every web page, video and email their leads have received so they look like we're all in sync!####And Hubspot support's always right there to help! …More ||">Oct 06, 2015 at 5:54 PM · Comment · Like · Report Abuse ||">Emilee Anderson - Improved our salesforce experience ||" class="feed-item-text-short-desc multi-line-to-fix">Over all the integration worked alright. It was a little bit of back and forth between our marketing and our IT team to get everything flowing correctly. This was unusual because everything else with HubSpot has been seamless (this leads me to believe the issue was more of the salesforce side of things). After a month or so using the integration, Over all the integration worked alright. It was a little bit of back and forth between our marketing and our IT team to get everything flowing correctly. This was unusual because everything else with HubSpot has been seamless (this leads me to believe the issue was more of the salesforce side of things). After a month or so using the integration, it stopped working. I'm sure there were more updates that needed to be done, but we were a little burnt out from trying to correct it all the time. We decided to re-evaluate our salesforce license, moved all our contacts over to HubSpot and have since used their CRM. In the end, it was a better fit for our smaller organization than using SF and this integration. …More ||">Sep 25, 2015 at 12:26 PM · Comment · Like · Report Abuse ||">Alexandria Rowland - Great tool ||" class="feed-item-text-short-desc multi-line-to-fix">(Not sure why my previous review was removed.) This is a great tool. I love Hubspot for its excellent training and report tools. The only problem with the tool is that if you do not use leads, the tool will import as contacts only, and not create accounts associated with those contacts, so you could wind up with contacts floating around in your (Not sure why my previous review was removed.)####This is a great tool. I love Hubspot for its excellent training and report tools. The only problem with the tool is that if you do not use leads, the tool will import as contacts only, and not create accounts associated with those contacts, so you could wind up with contacts floating around in your org. But, a quick change in the setup allowed us to utilize Leads only for this tool and convert them for our reps. …More ||">Sep 18, 2015 at 11:32 AM · Comment · Like · Report Abuse ||">Kate Shafer - Great Tool with Easy Integration ||" class="feed-item-text-short-desc multi-line-to-fix">The Hubspot integration provides a wonderful snapshot of every contact's activity with our marketing communications. Easy to integrate and manage. ||">Sep 16, 2015 at 1:33 PM · Comment · Like · Report Abuse ||">LeAnn Revaz - Easy to use and great insights ||" class="feed-item-text-short-desc multi-line-to-fix">I thought that Hubspot's integration instructions were super easy to follow. If I had questions their support helped me pretty quickly and it wasn't just canned responses - I talked to real people every time. I like how fast the connection is back and forth between the two and really enjoy the quick links to records. I absolutely enjoy Hubspot I thought that Hubspot's integration instructions were super easy to follow. If I had questions their support helped me pretty quickly and it wasn't just canned responses - I talked to real people every time. I like how fast the connection is back and forth between the two and really enjoy the quick links to records. I absolutely enjoy Hubspot Intelligence inside Salesforce too. …More ||">Aug 27, 2015 at 9:29 PM · Comment · Like · Report Abuse ||">Jeffrey D'Entremont - Sales Enablement ||" class="feed-item-text-short-desc multi-line-to-fix">The integration is easy to set up. And now that Salesforce is synced with HubSpot, our sales team can check a few boxes in Salesforce which in turn adds the contacts to email campaigns automating our thought leadership content and nurturing the buyer throughout their journey. My one tip is to make sure you've thought though your Salesforce The integration is easy to set up. And now that Salesforce is synced with HubSpot, our sales team can check a few boxes in Salesforce which in turn adds the contacts to email campaigns automating our thought leadership content and nurturing the buyer throughout their journey. My one tip is to make sure you've thought though your Salesforce inclusion. …More ||">Aug 26, 2015 at 8:54 AM · Comment · Like · Report Abuse ||">Alex Biale - Accounts vs Contacts ||" class="feed-item-text-short-desc multi-line-to-fix">The integration is easy to set up and manage, but make sure your data is clean on the SFDC end. Our biggest pain point is the discrepancy between the way SFDC tracks Accounts and Hubspot reports on Contacts. That being said, it's easy to build out new fields. ||">Aug 24, 2015 at 6:26 PM · Comment · Like · Report Abuse ||">Matt Tonak - Marketing and Sales loves –IT not so much ||" class="feed-item-text-short-desc multi-line-to-fix">Our IT team doesn't like HubSpot all that much mainly due to the fact they can't customize it like they can Salesforce. But from a Marketing and Sales standpoint, we like the at-a-glance info on their leads like recent touch points and lead scores. ||">Aug 21, 2015 at 3:38 PM · Comment · Like · Report Abuse ||">David O'Sullivan - Great integration ||" class="feed-item-text-short-desc multi-line-to-fix">The documentation and support alone makes this integration useful! ||">Aug 21, 2015 at 3:15 PM · Comment · Like · Report Abuse
||">Vanessa Petersen - Script ending too soon ||" class="feed-item-text-short-desc multi-line-to-fix">I know that it is no longer supported and I actually got a script setup and started testing and am running into an issue. Hoping someone could give me some input on how to possibly get around the problem we're having. When I add numerous responses and associate a "Next Step" script to each of those responses, the script actually ends after the I know that it is no longer supported and I actually got a script setup and started testing and am running into an issue. Hoping someone could give me some input on how to possibly get around the problem we're having.####When I add numerous responses and associate a "Next Step" script to each of those responses, the script actually ends after the second response even though there are 5 more levels of responses to go. Any idea why this is happening? …More ||">Apr 29, 2015 at 10:44 AM · Comment · Like · Report Abuse ||">Jessica White - Suprisingly good! ||" class="feed-item-text-short-desc multi-line-to-fix">We have been looking at a Telemarketing solution for a while, which ties in with our active sales process within Salesforce and stumbled across this. So far so good! We will be rolling this out to the TM team over the coming months and trials have brought back only minor (user) issues. I would pay for this app, so for it to be free is pretty We have been looking at a Telemarketing solution for a while, which ties in with our active sales process within Salesforce and stumbled across this.####So far so good! We will be rolling this out to the TM team over the coming months and trials have brought back only minor (user) issues. ####I would pay for this app, so for it to be free is pretty cool! …More ||">May 09, 2014 at 10:12 AM · Comment · Like · Report Abuse Peter Frings What browsers are you using? I'm trying on a Mac with Safari, Chrome and Firefox and always have issues with the window popups. In Safari, they pop up in the Background and cannot be activated (workaround: open with cmd-click to open in a new tab instead a window), Chrome does nothing at all and Firefox hangs up with the pop ups .... I can see the What browsers are you using? I'm trying on a Mac with Safari, Chrome and Firefox and always have issues with the window popups. In Safari, they pop up in the Background and cannot be activated (workaround: open with cmd-click to open in a new tab instead a window), Chrome does nothing at all and Firefox hangs up with the pop ups ....##I can see the java script errors in the visual force pages but cannot edit as it's managed, but in fact it's not managed anymore as they stopped selling / supporting in 2012 ....####If you manage to use it, please let me know how as I haven't found any alternative to this yet.####thanks …More Dec 08, 2014 at 3:16 PM ||">David Scullion - The missing link in outbound calling ||" class="feed-item-text-short-desc multi-line-to-fix">We have struggled recently with the best way to record the calls our Inside Sales team make. Then we discovered Telesales for Salesforce by GrapeCity. For a free application, it is amazing the functionality that it provides. After implementing, we went live straight away and found an instant improvement in the handling of the call lists. The only We have struggled recently with the best way to record the calls our Inside Sales team make. Then we discovered Telesales for Salesforce by GrapeCity. For a free application, it is amazing the functionality that it provides. After implementing, we went live straight away and found an instant improvement in the handling of the call lists. The only downside was when asking their support a question, the response of "There is no active support available for this product, you will have to explore this yourself." was a little underwhelming as it is a managed package and therefore hard to change anything. …More ||">Aug 21, 2013 at 12:09 AM · Comment · Like · 1 · Report Abuse Peter Frings exactly, see my comment above. I've asked them for professional services to fix this, maybe the'll reply Dec 08, 2014 at 3:22 PM ||">Antti Heikkilä - Good tool for telemarketing management! ||" class="feed-item-text-short-desc multi-line-to-fix">We are a small company selling B2B software services. We wanted to grow our sales team by using part-time telemarketers to book meetings for our sales reps. Telesales is the best solution on the market for managing these new telemarketers: We create campaigns for them and they can call from home. The best part is, all the information from the We are a small company selling B2B software services. We wanted to grow our sales team by using part-time telemarketers to book meetings for our sales reps. Telesales is the best solution on the market for managing these new telemarketers: We create campaigns for them and they can call from home. The best part is, all the information from the calling actions is automatically gathered under the respective salesforce leads and accounts! …More ||">Jan 17, 2013 at 2:28 AM · Comment · Like · Report Abuse ||">Lucas Wilcox - Telemarketing success !! ||" class="feed-item-text-short-desc multi-line-to-fix">We are predominately an incoming call centre, but have been contemplating trying outbound calling for a select group of our customers - the 2nd and 3rd tier accounts. This free's up our sales managers to focus on the larger customers. GrapeCity allowed us to trial an outbound service using their software, and after setting up a script and call We are predominately an incoming call centre, but have been contemplating trying outbound calling for a select group of our customers - the 2nd and 3rd tier accounts. This free's up our sales managers to focus on the larger customers.####GrapeCity allowed us to trial an outbound service using their software, and after setting up a script and call centre users etc, we managed to generate nearly $80K (AUD) worth of sales in about 8-9 man hours. This was a great success for this trial.####We are now implementing the outbound calling as a continual part of our service, due to the success of our trial. …More ||">Oct 29, 2012 at 1:57 AM · Comment · Like · Report Abuse
||">Abbie Deaver - No customer support & difficult to use ||" class="feed-item-text-short-desc multi-line-to-fix">I have been stuck with this tool for over 2 years and have never had a good experience. The tool is difficult to use and times out multiple times while building e-mails, causing you to lose all of your work. It also marks a lot of emails as invalid, when they are in fact valid email addresses (for example, it has deemed over half of our active I have been stuck with this tool for over 2 years and have never had a good experience. The tool is difficult to use and times out multiple times while building e-mails, causing you to lose all of your work. It also marks a lot of emails as invalid, when they are in fact valid email addresses (for example, it has deemed over half of our active company emails as invalid). There is absolutely no customer support- if you log a case, there is hardly ever a response (I have probably logged over 10 cases and only 1 or 2 have actually received a response- and those were when I wanted to add users). There is no way to manage your company account online- if you want to add or delete users, you must log a case, which as mentioned above, pretty much means you will not get a response unless you are adding users so they get more $$$. Save yourself the headache and look at other solutions. …More ||">Jan 02, 2015 at 10:49 AM · Comment · Like · Report Abuse ||">Bonnie Hanson - Great Email Tool and Really Supportive Customer Service ||" class="feed-item-text-short-desc multi-line-to-fix">I've used this tool within SalesForce for the past 3+ years. It is easy to use and I can set up and test emails quickly. The Customer Support team has even helped me do some custom work by merging multiple senders at the same time (each time I have a request). That way, I don't have to create a separate email job for each of my senders. The I've used this tool within SalesForce for the past 3+ years. It is easy to use and I can set up and test emails quickly. The Customer Support team has even helped me do some custom work by merging multiple senders at the same time (each time I have a request). That way, I don't have to create a separate email job for each of my senders. The Customer Support team have been amazing and have gone above and beyond to answer some of my most obscure questions. They are really knowledgeable and I'm glad I found BlastWizard to do my email marketing. …More ||">Apr 02, 2014 at 3:01 PM · Comment · Like · Report Abuse ||">Kristen Muckleroy - Easy to Use Basic Email Tool, Customer Service is Fantastic ||" class="feed-item-text-short-desc multi-line-to-fix">We have been using Boomerang as an interim tool between using MailChimp and installation of Pardot. I have used dozens of email tools and a few email editors within marketing automation tools over the years for B2B marketing and this one is perfectly easy to use and suitable for basic email marketing. I find their email editor pretty decent. We use We have been using Boomerang as an interim tool between using MailChimp and installation of Pardot. I have used dozens of email tools and a few email editors within marketing automation tools over the years for B2B marketing and this one is perfectly easy to use and suitable for basic email marketing. I find their email editor pretty decent. We use Professional instance of SFDC and although Boomerang does integrate, I am unable to use the campaign integration functionality which makes it a bit more difficult to create granular mailing lists. That aside, the rest of the integration works fine. I do wish they had the ability to stagger sends - but this is not uncommon in basic email blast tools. What I like most about Boomerang though - and where I think they sit HIGH over MailChimp is the customer service. They are so responsive, accommodating and have on multiple occasions actually logged in and gotten their hands dirty fixing my HTML code. It's nice to be able to call and speak to someone versus having to rely solely on in-app chat functionality for problem resolution. …More ||">Feb 21, 2014 at 10:08 AM · Comment · Like · Report Abuse ||">Danielle Aquino - Not enough patience ||" class="feed-item-text-short-desc multi-line-to-fix">noticed that this is the most recent update and is now 35% faster.....WOW how slow was it before? We need something that can keep up! ||">Dec 31, 2013 at 2:15 AM · Comment · Like · Report Abuse ||">Geremy Kawaller - Very poor customer service. ||" class="feed-item-text-short-desc multi-line-to-fix">Sadly, I never had a chance to evaluate the service, because all emails and calls to sales went unanswered. We are going with another solution. ||">Mar 27, 2013 at 3:50 PM · Comment · Like · Report Abuse ||">Nora Martin - Great integration features and wonderful customer service ||" class="feed-item-text-short-desc multi-line-to-fix">We've worked with Boomerang since 2010 and have been generally pleased with the service. We were excited to find, then, in our recent move to Salesforce that Boomerang had an integrated app designed to work with Salesforce. So far, it's been great. It was relatively easy to set up, and setting up email lists from current campaigns has been a breeze We've worked with Boomerang since 2010 and have been generally pleased with the service. We were excited to find, then, in our recent move to Salesforce that Boomerang had an integrated app designed to work with Salesforce. So far, it's been great. It was relatively easy to set up, and setting up email lists from current campaigns has been a breeze. Their integrated analytics within Salesforce contact lists has been really useful. More importantly, whenever I had a problem or a question, Boomerang customer service reps were always extremely quick to reply, and were extremely helpful in troubleshooting with me. I highly recommend them. …More ||">May 07, 2012 at 2:53 PM · Comment · Like · 1 · Report Abuse ||">Herbert Cortez - Makes life simple ||" class="feed-item-text-short-desc multi-line-to-fix">I like the integration with Salesforce, it makes my life less complicated. Easy to create and upload lists. We have thousands of clients and with other email blast programs I always had to explain why we have so many names every time I wold send a blast and wait until it was approved to go out, blastwizard is a simple check box stating you I like the integration with Salesforce, it makes my life less complicated. Easy to create and upload lists. We have thousands of clients and with other email blast programs I always had to explain why we have so many names every time I wold send a blast and wait until it was approved to go out, blastwizard is a simple check box stating you understand the terms and conditions of sending your email. …More ||">Mar 30, 2012 at 11:19 AM · Comment · Like · Report Abuse ||">W. Curtis Preston - Difficult to use w/in salesforce ||" class="feed-item-text-short-desc multi-line-to-fix">The app works alright, and we sent tens of thousands of emails with it. However: 1. It's got the window-within-a-window problem where you have multiple scroll bars 2. It records bounces, but then does nothing with them. It's up to you to put bounces in a list, then suppress against that list. A lot of work. 3. Prices can up up really quickly The app works alright, and we sent tens of thousands of emails with it. However:##1. It's got the window-within-a-window problem where you have multiple scroll bars##2. It records bounces, but then does nothing with them. It's up to you to put bounces in a list, then suppress against that list. A lot of work.##3. Prices can up up really quickly if you're doing a lot of emails.##4. When a job is finished, it sends you a link to a report that isn't accessible from within salesforce. It's a link to their non-SF site, which you don't have a login to. Weird.##5. I frankly found it very, very slow to use.##6. If you're buying contacts from Jigsaw or other lists, you're technically breaking the rules using their system.####After using this for several months, we ended up moving to act-on. We get so much more than email automation; it's full marketing automation. And once you have a hard bounce, they'll never email that person again. It's actually so much it's quite overwhelming, and for about what we were paying boomerang. Oh, and they're fine with Jigsaw/Netprospex, etc. In fact, they're integrated with Jigsaw. They're better integrated with Jigsaw than Salesforce is. ;) …More ||">Nov 18, 2011 at 1:34 AM · Comment · Like · 2 · Report Abuse Luke Sieling Hello Curtis, We appreciate your feedback and wanted to address the points you mentioned. 1. It's got the window-within-a-window problem where you have multiple scroll bars Response - Our future releases will move away from the window within window setup 2. It records bounces, but then does nothing with them. It's up to you to put bounces in a Hello Curtis,####We appreciate your feedback and wanted to address the points you mentioned.####1. It's got the window-within-a-window problem where you have multiple scroll bars####Response - Our future releases will move away from the window within window setup####2. It records bounces, but then does nothing with them. It's up to you to put bounces in a list, then suppress against that list. A lot of work. ####Response - BlastWizard records both hard and soft bounces. After the system records a hard bounce, that address is added to the invalid field and will not be sent to again. You do not need to pull a list of hard bounces to use as a suppression list, BlastWizard will not send to previous hard bounces.####3. Prices can up up really quickly if you're doing a lot of emails.## ##Response - Our pricing model allows you to easily adjust if you need more email credits. You can either purchase overages based on the prevailing overage rate for your self-service plan or you can upgrade to a different plan. If you have the $9.95 plan then the overage rates are higher than if you have the $249.95 plan. For the sake of comparison, here is a link to our pricing - http://www.boomerang.com/self-service-pricing.htm####4. When a job is finished, it sends you a link to a report that isn't accessible from within salesforce. It's a link to their non-SF site, which you don't have a login to. Weird.####Response - Customers have direct access to the job reports within Blastwizard. If they go to the reports tab they can view reports for each job, no additional login is required.####5. I frankly found it very, very slow to use.####Response - We are always looking to improve the speed of BlastWizard within Salesforce.####6. If you're buying contacts from Jigsaw or other lists, you're technically breaking the rules using their system.####Response -We, along with most of the other major providers, do not allow customers to send to non-optin lists. ####Regards, ####Boomerang …More Dec 06, 2011 at 2:26 PM ||">Nicolo Nisbett - Customer relationship management second to none ||" class="feed-item-text-short-desc multi-line-to-fix">The app is relatively easy to set up and use. We send out about 30,000 emails monthly (and growing by 5,000/month) and it takes only minutes once the template is set up. It would be helpful to be able to send the same template to multiple Salesforce campaigns in the same action, and to have fully automated bidirectional updates between The app is relatively easy to set up and use. We send out about 30,000 emails monthly (and growing by 5,000/month) and it takes only minutes once the template is set up. It would be helpful to be able to send the same template to multiple Salesforce campaigns in the same action, and to have fully automated bidirectional updates between BlastWizard and Salesforce for things such as unsubscribes, bounces, do not email, etc.####What really sets Boomerang apart is the excellent account management we have received. We are a smaller, emerging business and have found the desire to work with us as a true partner and to be flexible to our needs of great value. Our account manager is a pleasure to work with and a credit to this company. …More ||">Jul 29, 2011 at 1:30 PM · Comment · Like · Report Abuse ||">Mandy Hollander - Easy to use email marketing management system ||" class="feed-item-text-short-desc multi-line-to-fix">BlastWizard Appexchange is very easy to use. I didn't have any experience using a system like this and I was able to dive right in. ||">Jul 06, 2011 at 7:43 PM · Comment · Like · 1 · Report Abuse
||">Barbara Friederich - Unreputable and DO NOR PAY YOU WHAT YOU ARE OWED ||" class="feed-item-text-short-desc multi-line-to-fix">We used Acteva for an event last October, received only two checks and never another dime. They owe us a substantial amount and do not take calls. I would never recommend this company to anyone. Barbara Friederich JAMIS Software Corporation We used Acteva for an event last October, received only two checks and never another dime. They owe us a substantial amount and do not take calls. I would never recommend this company to anyone.####Barbara Friederich##JAMIS Software Corporation …More ||">Sep 10, 2013 at 6:41 PM · Comment · Like · Report Abuse ||">Juul Schobbers - No support for installation ||" class="feed-item-text-short-desc multi-line-to-fix">I've send you several emails and filled out a form on your site, but you didn't respond yet. Can you please send me an installation link.... Thanks! I've send you several emails and filled out a form on your site, but you didn't respond yet.##Can you please send me an installation link....####Thanks! …More ||">Jul 02, 2013 at 3:38 PM · Comment · Like · Report Abuse ||">Brian Levy - DO NOT PURCHASE!!!! UNREPEATABLE COMPANY ||" class="feed-item-text-short-desc multi-line-to-fix">Acteva has a great interface into Salesforce, but will not remit money owed to you. They DO NOT answer phone calls or return e-mails. We are a non-profit that signed a contract with them last fall and only have received a few remittances for events (and those we had to request numerous times). They owe us a significant amount of money. We made Acteva has a great interface into Salesforce, but will not remit money owed to you. They DO NOT answer phone calls or return e-mails. We are a non-profit that signed a contract with them last fall and only have received a few remittances for events (and those we had to request numerous times). They owe us a significant amount of money.####We made the assumption that this company was endorsed by Salesforce.com so it was legit - Wrong Assumption! …More ||">Jun 11, 2013 at 2:58 PM · Comment · Like · Report Abuse Jason Brown Check out the site Actevasucks for assistance. Acteva has been ignoring countless non-profits they owe money too. Its a shame that Salesforce refuses to drop Acteva, they even know all about the issues and have ignore several emails. Dave Ghosh won't even respond to me. File a complaint with the SF DA's office now before its too late. Jun 12, 2013 at 6:26 PM ||">Sheryl Clutter - DO NOT USE -- THEY DO NOT PAY YOU YOUR MONEY! ||" class="feed-item-text-short-desc multi-line-to-fix">We signed with Acteva based on the integration with Salesforce AND we incorrectly assumed that because they were endorsed by Salesforce they were a reputable company. They are not. They have not released our event registration monies to us. Our contract stipulates funds will be paid two times per month. We began in October of 2012 and to date We signed with Acteva based on the integration with Salesforce AND we incorrectly assumed that because they were endorsed by Salesforce they were a reputable company. They are not. They have not released our event registration monies to us. Our contract stipulates funds will be paid two times per month. We began in October of 2012 and to date we have received 3 payments from. These were very early on in the registration cycle and didn't add up to much. Once the real registrations hit they stopped paying, rolled the money to the next statement period, and stopped answering our calls and emails. Now all we can do is "chat" with a rep in their India support center who keeps apologizing and telling us they will let "accounts" know. Accounts then sends us an email that our issue is under investigation and someone will be in touch in 5 to 7 days. Nothing. Our event is in 3 weeks and they have over 90% of our total registration money tied up and refuse to pay it to us, though it has already been paid to them months ago. DO NOT USE THEM! Check the web, there are dozens of companies who have had the same issue. Frankly we are surprised that Salesforce even recommends the solution. …More ||">Apr 02, 2013 at 1:39 PM · Comment · Like · 2 · Report Abuse Sheryl Clutter 7/23/13 UPDATE: Things were improving and we were receiving a check each week to pay towards what they owe us. The checks stopped 3 weeks ago and they still owe us quite a bit of money and no one is taking calls, returning calls or responding to emails. It is unfortunate that this application is still being listed on the SalesForce AppExchange 7/23/13 UPDATE: Things were improving and we were receiving a check each week to pay towards what they owe us. The checks stopped 3 weeks ago and they still owe us quite a bit of money and no one is taking calls, returning calls or responding to emails. It is unfortunate that this application is still being listed on the SalesForce AppExchange site. …More Jul 23, 2013 at 3:32 PM ||">John Munger - Horrible Experience! ||" class="feed-item-text-short-desc multi-line-to-fix">Our non-profit runs athletic events. Acteva is simply not prepared for this market. Their connection with Sales Force does not transfer basic information like gender and birth date. Problems like this may be fixable, but their much larger problem is a complete lack of payment. We had Acteva collecting payments from our customers along with the Our non-profit runs athletic events. Acteva is simply not prepared for this market. Their connection with Sales Force does not transfer basic information like gender and birth date. Problems like this may be fixable, but their much larger problem is a complete lack of payment. We had Acteva collecting payments from our customers along with the Acteva fees. We have worked with Acteva over five months now and have not seen a dime of our funds. Nor do they answer phone calls or emails. At first they claimed that they would "investigate the situation," then they just stopped answering inquiries altogether. After we investigated a little further, it was clear to see that this is a pattern with Acteva. Unclear to us why Sales Force endorses or works with Acteva at all. Does not reflect well on Sales Force . . . …More ||">Feb 18, 2013 at 7:36 PM · Comment · Like · 2 · Report Abuse Lead Marketing This must have been an exceptional case. However, we are grateful for your feedback and will definitely try an implement the same to make our use experience much more satisfactory for our customers. Feb 26, 2013 at 3:31 AM Mike Brown This is not an isolated case at all. This is the new standard now. Can see more by looking at the BBB. There are a lot of complaints all over the web. They are really great at taking the money, but when comes time to pay, its excuse after excuse, if they even bother to reply at all. Salesforce needs to stop using them. John is not the only company This is not an isolated case at all. This is the new standard now. Can see more by looking at the BBB. There are a lot of complaints all over the web. They are really great at taking the money, but when comes time to pay, its excuse after excuse, if they even bother to reply at all. Salesforce needs to stop using them. John is not the only company affected by this mess. …More Apr 25, 2013 at 1:01 PM ||">Ivy Washington - ActevaRSVP for free events ||" class="feed-item-text-short-desc multi-line-to-fix">We are a very small nonprofit, but we host lots of events, and when we moved our database to Salesforce, we needed something that integrated well. ActevaRSVP was super easy for me to set up and use, and though it can be a little slow when sending out to large lists, we regularly invite more than 3,000 people. As other reviews have mentioned, it We are a very small nonprofit, but we host lots of events, and when we moved our database to Salesforce, we needed something that integrated well. ActevaRSVP was super easy for me to set up and use, and though it can be a little slow when sending out to large lists, we regularly invite more than 3,000 people. As other reviews have mentioned, it makes a huge difference for a small org to be able to easily track registrations, and I love that there were reports already created (that I could tweak, of course) to use for printing nametags and checking people in at the event. ####Big thank you to Richard, who handles our support and always gets back to me right away when I have questions or just to brainstorm about how to improve how our invitations go out. ####We are looking forward to moving to ActevaRSVP 3, which looks like it will give even more options for collecting infomation from registrants and streamline how that info goes back in to Contact pages in Salesforce. …More ||">Feb 22, 2012 at 1:22 PM · Comment · Like · 3 · Report Abuse Show all 4 comments Elizabeth Kramer Did they give you a different pricing structure because you are NPO? I had trouble finding pricing details and didn't see anything specific to NPOs. Apr 30, 2012 at 2:27 PM Dominique Andrews ActevaRSVP provided NPO pricing - still very expensive. They changed the pricing model- charge per registration for free/paying events. The pricing was NOT cost effective for small NPOs. We chose Click-n-Pledge; similiar features and functionalities as ActevaRSVP. Dominique May 01, 2012 at 12:21 PM Dave Ghosh Acteva does offer a 25% NPO discount on its Express and Plus platforms. Also on Acteva Express there are no fees for "Free Events" - no account setup, no event activation and no per registration fee. Oct 08, 2012 at 12:10 PM ||">Simon Driscoll - Great application for a great price! ||" class="feed-item-text-short-desc multi-line-to-fix">We've been working with ActevaRSVP for the past 18 months and have to say this is a great and simple product for any organisation that runs events. This has eliminated the use of spreadsheets to track invites, registrations, cancellations and attendees also allowing us to capture even more data from our customers with the customisation of the We've been working with ActevaRSVP for the past 18 months and have to say this is a great and simple product for any organisation that runs events. This has eliminated the use of spreadsheets to track invites, registrations, cancellations and attendees also allowing us to capture even more data from our customers with the customisation of the questions that can be asked for registrations.####Integration and deployment of this application to Salesforce is extremely easy with minimum impact or resource from IT. ####The ease of use for this application really means it can be handed over and maintained by your marketing department when deployment has complete. ####We’ve never really had to use the support function as it’s been a very smooth integration however the support team we always available and provided quick responses to queries.####I have sometimes been under the impression that you get what you pay for, do not be under the illusion that because this is not an expensive application it isn't very good, because it is and you actually get a lot more for what you pay for! …More ||">Feb 13, 2012 at 2:47 AM · Comment · Like · Report Abuse Dominique Andrews Does Acteva charge event registration and transaction fees? Mar 08, 2012 at 12:55 PM Simon Driscoll All the events that we run are free of charge so we do not incur any transactions fees, so to be honest I'm not sure how the fees work around paid events etc Mar 08, 2012 at 1:51 PM ||">Steven Babcock - Great Option for Tracking Event Registration ||" class="feed-item-text-short-desc multi-line-to-fix">ActevaRSVP has improved our webinar sign up process, making it more streamlined, accurate and convenient. We use ActevaRSVP to email invitations from a campaign, then track invitation and registration status in the campaign. When an invitee registers for a webinar, ActevaRSVP fills in the registration page with their information from our Salesforce ActevaRSVP has improved our webinar sign up process, making it more streamlined, accurate and convenient. We use ActevaRSVP to email invitations from a campaign, then track invitation and registration status in the campaign. When an invitee registers for a webinar, ActevaRSVP fills in the registration page with their information from our Salesforce org, so they can simply choose to accept or decline the invitation. It enables them to invite a colleague, so we can increase webinar attendance. A campaign member status summary report tells us who has registered, opened their invitation, received an invitation, etc. ActevaRSVP also puts activity records under each invited contact's Salesforce page so we can see where the contact stands for each webinar …More ||">Nov 28, 2011 at 1:19 PM · Comment · Like · 1 · Report Abuse ||">W. Curtis Preston - Expensive -- Especially for free events ||" class="feed-item-text-short-desc multi-line-to-fix">We spent thousands of dollars to get setup with these folks to manage 15 free events for us this year. We did this because, at the time, we were unimpressed with the free solution we were using. What happened was so bad we had to leave Acteva. Eventually we ended up on acton, which does more. The registration system does work -- most of the We spent thousands of dollars to get setup with these folks to manage 15 free events for us this year. We did this because, at the time, we were unimpressed with the free solution we were using. What happened was so bad we had to leave Acteva. Eventually we ended up on acton, which does more.####The registration system does work -- most of the time. (Acteva.com was unavailable during business hours twice during the year, so we couldn't process registrations for a few hours a few times.)####All registrants are automatically put into salesforce once you have it setup. That part is very nice.####However, we had several issues. ##* Formatting the registration page is clunky and VERY unwielding to any changes. No, you cannot put this over there. It must go there, etc.##* They have NO concept of tracking links, so you will have no idea which of your marketing efforts resulted in the most registrations.##* If you have free events, forget it. Users that cancel via RSVP are told they are getting a refund of $0. Then you are asked if it's OK to refund them $0. You have to reply to this email or they'll keep bugging you if it's OK to refund their $0 ticket. Holy crap. In addition, your registrant will get all sorts of weird emails that talk about things that make no sense to a free registrant. THEY CHARGED US A PROFESSIONAL SERVICES FEE to blank out the default footer that talks about refunds, etc. Free events don't have refunds, people.##* Fees, fees, and more fees. Our initial contract included 1000 registrants, but we went over that. So now we're charged $1.99 processing fee per registrant -- for a free registrant.####In contrast, eventbrite.com has come a long way since we first used them, including salesforce integration, tracking links, checking in people with bar codes and your smart phone, all kinds of stuff that Acteva doesn't have. And if you don't charge for your event -- eventbrite is FREE.####See ya, Acteva. …More ||">Nov 16, 2011 at 11:37 PM · Comment · Like · 1 · Report Abuse W. Curtis Preston I forgot to add one thing on our review of Acteva, and that's their strange accounting practices. 1. They don't send you invoices when money is due. They expect you to login to your account every two weeks and view your statements and then pay them. 2. We didn't have a balance due for 7 months because we had prepaid for the services we thought I forgot to add one thing on our review of Acteva, and that's their strange accounting practices. ####1. They don't send you invoices when money is due. They expect you to login to your account every two weeks and view your statements and then pay them.##2. We didn't have a balance due for 7 months because we had prepaid for the services we thought we needed for the year. So there was no need to login to the account -- so we thought.##3. We apparently went over the number of registrations we had paid for in advance sometime in October. I say apparently because no one told us. We never got an email, including even an automated email from the accounting system to tell us to go look at our balance due that was created on October 16.##4. Time passes.##5. We got an email from a human (Claudio Vega <CVega@acteva.com>) last Friday saying we had a past due balance, so we put it on our task list to look into that this week and pay any amount due.##6. We hadn't done it as of Tuesday, and that's when things went off the rails. We got another email from James Turnbough <Accounts@acteva.com> two business days later saying "This needs to be paid by the end of this week. If payment is not received by end of business on Friday, 11/18/11, your account will be deactivated for non-payment of services." That's right. They "invoiced" us on Oct 16, it's now 30 days later, and we are told "pay up in 2 days or we're shuttiing you off immediately."##7. I then had a few email exchanges with Mr. Turnbough, during which he maintained that we were all wrong and they were all right. No falling on his sword, no caring. Just pay up in two days or get out.####I was ready to leave just due to functionality and cost. Now I feel even more justified.####If Mr. Turnbough's boss is reading this, maybe you should send him to some customer relationship classes or something. He doesn't seem to understand the concept of treating your customers with something other than disdain. …More Nov 17, 2011 at 1:52 PM W. Curtis Preston But now when I read the comments of others about their accounting practices when they owe people money, it all makes sense now. May 28, 2013 at 4:33 PM ||">Aaron Hoffmeyer - Good product unless you have large invite lists ||" class="feed-item-text-short-desc multi-line-to-fix">If you have invitation lists in the thousands this product is slow and stubborn. Great for small events, though. ||">Feb 14, 2011 at 4:26 PM · Comment · Like · Report Abuse Dave Ghosh ActevaRSVP version 3, released in March 2011 handles thousands of invitation with ease and speed. While Acteva Express with ActevaRSVP3 is your choice for small events and fee constraints, Acteva Plus or Pro is the perfect platform for large, global events. We have users sending out 1.5 Million prevites every quarter with no complaints on speed ActevaRSVP version 3, released in March 2011 handles thousands of invitation with ease and speed. While Acteva Express with ActevaRSVP3 is your choice for small events and fee constraints, Acteva Plus or Pro is the perfect platform for large, global events. We have users sending out 1.5 Million prevites every quarter with no complaints on speed of delivery. …More Oct 08, 2012 at 12:25 PM
||">Phil Walton - Useful App - But wont work for us in the UK/Europe ||" class="feed-item-text-short-desc multi-line-to-fix">Looks like a really useful app, so I will still give a positive review. Brent did respond to our enquiry saying that the App will not work correctly with the UK date/time format. We did not want to change this in our Org. But if you need this functionality and you are in the US then this will work well for you, give it a try! ||">Sep 02, 2014 at 6:03 AM · Comment · Like · Report Abuse DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:29 PM DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:30 PM ||">Jackie Lackey - User Friendly ||" class="feed-item-text-short-desc multi-line-to-fix">We have been using this app for a few months now. This app is very User Friendly and enables our Account Managers to schedule and make their calls with just a few clicks. Brent always calls us back within a few hours with any questions. He even offered to train our Account Managers on how to properly use the app. We are very pleased with this app We have been using this app for a few months now. This app is very User Friendly and enables our Account Managers to schedule and make their calls with just a few clicks. Brent always calls us back within a few hours with any questions. He even offered to train our Account Managers on how to properly use the app. We are very pleased with this app! …More ||">Jun 11, 2014 at 10:05 AM · Comment · Like · Report Abuse DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:29 PM ||">Will Yee - Great support, very useful app ||" class="feed-item-text-short-desc multi-line-to-fix">Just added this app to our instance, and we're already finding that it helps optimize our days and calling hours. This should be a standard feature in SFDC. Support is great too, got back to me in less than a day. Highly recommend ||">Jan 29, 2014 at 1:12 PM · Comment · Like · Report Abuse DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:29 PM ||">Wim van Beek - No support ||" class="feed-item-text-short-desc multi-line-to-fix">In europe (and a lot of other countries) we do not use the AM/PM time notation and system crash during processing. This minor bug-fixing is not possible. Would not recommend to use. No support ! ||">Nov 13, 2013 at 5:49 AM · Comment · Like · Report Abuse DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:29 PM DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:30 PM ||">Brent Newton - Call Calendar ||" class="feed-item-text-short-desc multi-line-to-fix">We have a telemarketing team that has found great value in using Call Calendar. It gives them a way to not only schedule calls each day to tackle, it gives management a way to measure their success via the percent completion measurement in the app. Also, we have been able to tie our html email campaign into the calling list to allow us to We have a telemarketing team that has found great value in using Call Calendar. It gives them a way to not only schedule calls each day to tackle, it gives management a way to measure their success via the percent completion measurement in the app. ####Also, we have been able to tie our html email campaign into the calling list to allow us to schedule calls and then follow up with them at the exact time we communicated to them via the bulk scheduler. It's a really good app for this kind of thing.####Support is great too! …More ||">Nov 07, 2012 at 3:55 PM · Comment · Like · Report Abuse DrSteven Kaniadakis https://chrome.google.com/webstore/detail/callndr-call%C2%AE-talking-hea/cdoeakkcnpgpdfolmhkkbgahidlmfdof Jun 12, 2015 at 10:30 PM
||">Utah User - Misleading ||" class="feed-item-text-short-desc multi-line-to-fix">They are listed as "Free" but you have to purchase their templates, which come in packs for over $1k each. Very misleading and it wasted my time downloading & testing. ||">Sep 13, 2011 at 3:18 PM · Comment · Like · 1 · Report Abuse Michael Leach Very sorry you had a poor experience. The AppExchange listing does not adequately allow for explaining the business model. The core CMS is indeed free. There is documentation for customizing/building your own templates. We offer pre-built CMS templates and consulting services to help us pay the bills :-) http://www.getcoolsites.com/page#Gallery Very sorry you had a poor experience. The AppExchange listing does not adequately allow for explaining the business model. The core CMS is indeed free. There is documentation for customizing/building your own templates. ####We offer pre-built CMS templates and consulting services to help us pay the bills :-)##http://www.getcoolsites.com/page#Gallery …More Oct 22, 2012 at 3:28 PM ||">Matt Popinski - DO NOT USE THIS APP OR COMPANY ||" class="feed-item-text-short-desc multi-line-to-fix">Service and Support is very poor. Poor is actually kind. After repeated requests for assistance and weeks after the initial request, we have been passed around and then basically told - tough, figure it out on your own. Do not use this company or App. You will be extremely disappointed. ||">Apr 06, 2011 at 9:44 AM · Comment · Like · Report Abuse Michael Leach Apologies for the poor experience. Additional documentation and HOWTO videos were posted to help people get started. Phone and email support are available for subscribing customers. Oct 22, 2012 at 3:33 PM ||">sahil singh - Its a Cool App.Very Helpful in handling complex site building issue with force.com ||" class="feed-item-text-short-desc multi-line-to-fix">Easy GUI Looking for more help sheets Product coming out very good ||">Jul 05, 2010 at 10:30 AM · Comment · Like · Report Abuse Cool Core Ashish, Thank you for your patience. 2 more HOWTO guides have been added to the listing (How to create navigation menus & How to create web content). 3 more guides will be added over the next week. If you have any documentation requests, please feel free to contact coolsites@cubiccompass.com and we'll address your questions immediately. Ashish,####Thank you for your patience. 2 more HOWTO guides have been added to the listing (How to create navigation menus & How to create web content).####3 more guides will be added over the next week.####If you have any documentation requests, please feel free to contact coolsites@cubiccompass.com and we'll address your questions immediately. …More Jul 07, 2010 at 1:31 PM
||">Helen Vincent - Great App – Visually pleasing and easy to use! ||" class="feed-item-text-short-desc multi-line-to-fix">We use this app as part of our Events Management tool within Salesforce. It easily allows us to see all events happening across the organisation with one easy view; updating details from the calendar itself is easy and really effective for planning. Filter feature is really useful, along with the customisable colours. For us this does everything We use this app as part of our Events Management tool within Salesforce. It easily allows us to see all events happening across the organisation with one easy view; updating details from the calendar itself is easy and really effective for planning. Filter feature is really useful, along with the customisable colours. For us this does everything we need! …More ||">Dec 10, 2013 at 5:07 AM · Comment · Like · Report Abuse ||">Phil Walton - Great App to be able to visualise date field information on all objects ||" class="feed-item-text-short-desc multi-line-to-fix">Great App to be able to visualise date field information on all objects. Drag and drop is excellent, updates the underlying records quickly. Customisable colours, and print preview very handy. A suggestion for future version would be to be able to view multiple objects together. ||">Dec 11, 2012 at 7:13 AM · Comment · Like · Report Abuse
||">Daniel Rapley - We love it! ||" class="feed-item-text-short-desc multi-line-to-fix">We started using Cloud2You direct mail about 6 months ago. We love it. It has provided a quick and easy way to reach out to our customers. Follow up is such a big part of business. Having something that makes it easy and effective is a winner. Another Arrow in the Quiver. We started using Cloud2You direct mail about 6 months ago. We love it. ##It has provided a quick and easy way to reach out to our customers. ##Follow up is such a big part of business. Having something that makes it easy and effective is a winner. ##Another Arrow in the Quiver. …More ||">Jan 14, 2013 at 5:39 PM · Comment · Like · Report Abuse ||">Robert Tack - Great Direct Mail Provider for Salesforce ||" class="feed-item-text-short-desc multi-line-to-fix">We use Cloud2you to send customized post cards to potential clients using data stored in Salesforce. We think this is a powerful way of getting through the mail clutter. We have even used "trigger mail" which automatically sends out a postcard. Excellent Value. ||">Dec 31, 2012 at 10:54 AM · Comment · Like · Report Abuse ||">Tampa Doug - Was good then support went missing with my account having $$ ||" class="feed-item-text-short-desc multi-line-to-fix">Had to uninstall to troubleshoot issues with SF and several times now tried to rein-install but no one calls me or sends me link. I have ample amount of credit on my account and looking to rein-install ||">Oct 09, 2012 at 6:45 PM · Comment · Like · Report Abuse Frank Verrill We declined use to Cloud2You based on your previous communication. We wish you luck. Oct 18, 2012 at 10:54 AM ||">Jon Cline - Innovative and powerful ||" class="feed-item-text-short-desc multi-line-to-fix">Being in the cloud no longer means abstaining from all the benefits print has to offer. Now I can have workflows that send email alerts, chatter updates, and even postcards, birthday cards, and sales letters! It's amazing and almost magic. This truly enables the integrated marketing approach I and many of our clients desire. Well done. ||">Aug 28, 2012 at 11:48 PM · Comment · Like · 1 · Report Abuse Frank Verrill Jon, thanks for the kind words. Aug 28, 2012 at 11:49 PM Ed Schlesinger Received an email from a client today. First sentence, "loved the card" Feb 28, 2013 at 10:46 AM Chris Johnson Can someone from Cloud2You contact me about using this service? I'm very interested and sounds like exactly what I've been looking for. Oct 02, 2014 at 9:21 AM ||">Brandy Colmer - Great Value, and Lots of Potential ||" class="feed-item-text-short-desc multi-line-to-fix">It would cost so much more to send out cards like this manually. This is a great way for salespeople to stay in touch with prospects, and to get their attention in a way that email just cant. I have not used the mass send functionality yet, but I can see that being added in to a marketing plan to make it truly multi-channel. I am also interested It would cost so much more to send out cards like this manually. This is a great way for salespeople to stay in touch with prospects, and to get their attention in a way that email just cant. I have not used the mass send functionality yet, but I can see that being added in to a marketing plan to make it truly multi-channel. I am also interested in seeing how we could make use of this for sending out customized brochures or post-sales technical literature that customers need. …More ||">May 26, 2010 at 5:13 PM · Comment · Like · 2 · Report Abuse ||">Adam Metz - What SendOutCards Was Never Able To Do... ||" class="feed-item-text-short-desc multi-line-to-fix">I ran into Cloud2You at Dreamforce last year, and, slowly but surely, they've helped my small business get up-and-running on an excellent marketing-force-automation system. They've been super-responsive to customer service queries, and have put together new cards for us as needed (sympathy, etc.), and as occasions arose. We'll be using this one for I ran into Cloud2You at Dreamforce last year, and, slowly but surely, they've helped my small business get up-and-running on an excellent marketing-force-automation system. They've been super-responsive to customer service queries, and have put together new cards for us as needed (sympathy, etc.), and as occasions arose. We'll be using this one for a long time, and most likely integrating it with very sophisticated drip-solutions like Eloqua and Hubspot. …More ||">May 20, 2010 at 8:44 PM · Comment · Like · 2 · Report Abuse ||">Dan Bui - Simple, intuitive and one of the best apps on AppExchange ||" class="feed-item-text-short-desc multi-line-to-fix">I would recommend Cloud2You for anyone looking for an easy, intuitive solution for your direct mailing needs. Just select your template, type in your personalized message and click send. There's nothing else to it. The selection of mail piece templates is outstanding and they continually add new ones to keep the content fresh. It's a easy way to I would recommend Cloud2You for anyone looking for an easy, intuitive solution for your direct mailing needs. Just select your template, type in your personalized message and click send. There's nothing else to it. The selection of mail piece templates is outstanding and they continually add new ones to keep the content fresh. It's a easy way to give your contacts that personal touch that emails just can't do. …More ||">May 20, 2010 at 4:41 PM · Comment · Like · 3 · Report Abuse ||">Pattie Strub - Clients love Cloud2You, and so do I ||" class="feed-item-text-short-desc multi-line-to-fix">This app is absolutely amazing! It really helps me communicate, personally, with a LOT more prospects and clients in any given day. In addition to the "nice to do but not crucial" greeting cards, I can whip out a Thank You note in the car following a meeting, and send intro packets in less than a minute as I add clients to my pipeline. It used to This app is absolutely amazing! It really helps me communicate, personally, with a LOT more prospects and clients in any given day. In addition to the "nice to do but not crucial" greeting cards, I can whip out a Thank You note in the car following a meeting, and send intro packets in less than a minute as I add clients to my pipeline. It used to take much longer than that for me just to load my letterhead into the printer and find stamps, and consequently I wasn't sending out as much prospecting correspondence as I would have liked....and Thank You notes rarely got sent, despite my best intentions. ##Also, I like the ability to revise/or cancel the letters up to 24 hours after ordering so I can go back and include something I may have forgotten.##Thank you, Cloud2You, for increasing my productivity- and enhancing my professional image.####P.S. I haven't had any support issues yet (I've been using this for 3 months), so I am assuming it is stellar like the rest of the app. They wouldn't let not give it a rating :-) …More ||">May 18, 2010 at 3:23 PM · Comment · Like · 3 · Report Abuse ||">Ed Schlesinger - A personal touch - Cloud2You ||" class="feed-item-text-short-desc multi-line-to-fix">Cloud2You is a must - especially since most of us conduct business electronically. Recently I received an email (ironically) from a customer talking about the impact a personal note has " ............ Also… I received your card in the mail. You know… nobody (including myself) does that any longer. It means so much to receive a personal card in Cloud2You is a must - especially since most of us conduct business electronically. Recently I received an email (ironically) from a customer talking about the impact a personal note has " ............ Also… I received your card in the mail. You know… nobody (including myself) does that any longer. It means so much to receive a personal card in the mail. I think you’ve awakened me!"####So awaken your customers, partners and all others you do business with ...... it will be appreciated. Use Cloud2You. …More ||">May 18, 2010 at 12:21 PM · Comment · Like · 5 · Report Abuse ||">Jeffrey Scott - Truly an amazing app! ||" class="feed-item-text-short-desc multi-line-to-fix">Having the ability to send warm direct mail pieces from within Salesforce is changing the way we are able to market to our customers. The Cloud2You design team is professional and has helped us create incredible marketing pieces based on our corporate brand. Would highly recommend this app for any sales and marketing team! ||">May 18, 2010 at 9:51 AM · Comment · Like · 4 · Report Abuse

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